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Privacy Policy

Last updated: 19th September 2025

1. Introduction

Welcome to itshollyhayes.com (“the Site”, “we”, “us”, “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit the Site, use our services, or sign up for communications.

By using our Site and services, you agree to the terms of this Privacy Policy.

2. Information We Collect

Information you provide directly:

  • Name and email address

  • Date of birth, time of birth, and place of birth (for Human Design reports)

  • Quiz responses

  • Details you provide when booking a call or service

  • Payment information (processed securely by third-party providers)

Information collected automatically:

  • IP address and geolocation (approximate)

  • Device type, browser type, operating system

  • Site usage data (pages visited, time spent)

  • Cookies and tracking technologies (Google Analytics, Meta Pixel, etc.)

3. How We Collect Information

We collect personal information when you:

  • Fill in forms (e.g., quiz, booking, checkout)

  • Purchase a digital service or product

  • Subscribe to our emails or newsletters

  • Interact with the Site (via cookies and tracking tools)

4. Why We Collect Information

We collect and use your information to:

  • Provide services you request (e.g., deliver Human Design reports, coaching, quizzes)

  • Send quiz results, session confirmations, and reports

  • Communicate with you (emails, newsletters, updates, offers)

  • Improve and personalise your experience on the Site

  • Process secure payments

  • Conduct analytics and marketing (with your consent)

5. How We Store, Use, Share, and Disclose Information

  • Information is stored securely via Wix and trusted third-party providers.

  • Payment details are handled by PCI-DSS compliant payment processors; we do not store card details.

  • We do not sell your personal data.

  • We may share data with trusted service providers (e.g., email platforms, analytics providers) strictly for delivering our services.

  • Data may be disclosed if required by law.

6. Communications & Marketing

  • We may contact you via email for service-related communications.

  • With your consent, we may send marketing emails, newsletters, or offers.

  • You can opt out at any time by clicking “unsubscribe” in our emails or emailing us directly.

7. Cookies & Tracking Tools

  • The Site uses cookies, Google Analytics, and Meta Pixel to improve performance, analyse usage, and support advertising.

  • You can adjust cookie settings in your browser. Disabling cookies may affect site functionality.

8. Withdrawing Consent & Data Removal

You have the right to:

  • Request access to your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw consent for marketing communications

To exercise these rights, contact us at hello@itshollyhayes.com.

9. Updates to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a revised “Last updated” date.

10. Contact Us

For questions or requests regarding this Privacy Policy, please email us at:
hello@itshollyhayes.com

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